BUSINESSHACKS 
 COLLISION EXPERTS 
 BUSINESSHACKS 
 COLLISION EXPERTS 
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In the ever-evolving collision industry, navigating the complexities of operations, customer satisfaction, and profitability can be a daunting task. At BusinessHacks, we believe that every collision repair shop holds the potential to achieve remarkable success. Our mission is to empower collision businesses with the tools, strategies, and support they need to thrive in this dynamic environment.

Our personalized approach prioritizes collaboration, open communication, and a focus on actionable steps that yield tangible results. We partner with you to identify areas for growth, develop a customized plan tailored to your unique goals and values, and guide you through the implementation process.

With BusinessHacks by your side, you'll gain the expertise to master the ever-changing collision landscape and stay ahead of the curve. We reject vague promises and cookie-cutter solutions, instead offering a practical, hands-on approach that delivers measurable outcomes.

Embark on a journey of transformation with BusinessHacks as your trusted guide. We are committed to helping collision businesses achieve their full potential. Contact us today to schedule a consultation and discover how we can help you propel your business to new heights of success.


PROGRAMS

Collision Profitability Focus Assessment®

COLLISION SHOP MANAGERS

Take your collision repair shop to the next level with a personalized assessment and consultation from BusinessHack Collision Experts.
As a shop manager, you know that profitability is key to your success. But it can be tough to know where to start, especially when you're juggling so many different responsibilities.

The Collision Profitability Focus Assessment® is a personalized assessment and consultation that can help you identify areas for improvement in your shop's performance, develop your staff and increase their  proficiency,  determine your effective position in the industry, and develop a plan to take your profitability to the next level.

Here are just a few of the benefits of the Collision Profitability Focus Assessment® for shop managers:
  • Identify and eliminate wasteful practices
  • Improve shop efficiency and reduce cycle time
  • Increase customer satisfaction and retention
  • Attract and retain top talent
  • Grow your business and profits
  • Develop a strategic plan to achieve your shop's goals
Schedule a consultation today to learn more about how the Collision Profitability Focus Assessment® can help you take your shop and staff to the next level.
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"The Collision Profitability Focus Assessment® was a game-changer for my shop. It helped me identify several areas where we were wasting time and money. By implementing the recommendations from BusinessHack Collision Experts, we've been able to improve our efficiency by 20% and increase our profits by 15%. I highly recommend this service to any shop manager who wants to take their business to the next level." - James B, Shop Manager
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Collision Profitability Focus Assessment® for Shop Managers

SERVICES

Collision Operational Workflow Optimization

Our experts teach you how to streamline repair cycle times, optimize inventory logistics, and implement technological solutions to boost your shop's efficiency and profitability.

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Learn More

Collision Financial Insight
and Profitability Analysis

Gain insights into your shop's financial performance and identify opportunities for improvement with our help in precision cost-estimating, comprehensive financial diagnostics, and revenue stream diversification.

settings
Learn More

SERVICE WRITERS

Take your collision repair shop to the next level with a personalized assessment and consultation from BusinessHack Collision Experts.
As a service writer, you know that your job is to close repairs and increase average repair order values. But it can be tough to do that when you're constantly juggling multiple customers and dealing with insurance companies.

The Collision Profitability Focus Assessment® is a personalized assessment and consultation that can help you hone in on your specific strengths and weaknesses, and develop a personalized plan to improve your profitability. Unlike our competition, our assessment is tailored to your specific needs and helps you focus on the areas where you can make the biggest impact.

Here are just a few of the benefits of the Collision Profitability Focus Assessment® for service writers:
  • Hone in on your specific strengths and weaknesses
  • Close repairs faster and increase average repair order values
  • Improve your sales skills and knowledge
  • Better manage your time and workload
  • Reduce stress and workload
  • Increase your income and career potential
Schedule a consultation today to learn more about how the Collision Profitability Focus Assessment® can help you take your collision career to the next level.
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"The Collision Profitability Focus Assessment® helped me identify several areas where I could improve my sales skills and knowledge. By implementing the recommendations from BusinessHack Collision Experts, I've been able to increase my close rate by 20% and my average repair order value by 10%. I highly recommend this service to any service writer who wants to take their career to the next level." - Dwayne M, Service Writer
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Collision Profitability Focus Assessment® for Service Writers

BHCE Collision Repair
Knowledge Base

Your Go-To Resource for the latest insights on collision industry best practices and vendor information by trusted experts. Covers a wide range of topics, including estimating repairs, replacing parts, painting vehicles, the latest technologies, products and regulations.

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Learn More

Empower Collision Development
for Improved Skills

One-on-one development for service writers and shop managers, elevating skills, knowledge, and operational efficiency for peak performance. Tailored programs, designed to address the specific challenges and goals of your unique role in the collision repair industry.

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Learn More

16-Week Unlocking True North Program®

COLLISION SHOP MANAGERS AND SERVICE WRITER PROFESSIONALS

Unlock Your Business Potential with BusinessHacks Collision Experts: A 16-Week Transformational Journey
Embark on a comprehensive 16-week journey designed to revolutionize your collision repair business. This intensive program is not just about learning; it’s about transforming your business with actionable strategies and unwavering accountability.
Week-by-Week Breakdown for Maximized Growth Each week, we dive deep into the core aspects of your business, identifying and rectifying elements that hinder growth while amplifying what works. Expect a dynamic, hands-on approach that will reshape the way you see and run your business.

Defining Your True North: Profitability In the collision repair industry, profitability isn’t just a goal; it’s your True North. Our program is tailored to guide you towards this target, equipping you with advanced tools and methodologies to turn potential into tangible success.

Principles for Transformation: Disciplined Leadership & Radical Responsibility At the heart of our program are two pivotal principles: Disciplined Leadership and Radical Responsibility. These concepts are more than just ideas; they are practical tools that will empower you to steer your business confidently, ensuring that every decision and action aligns with your ultimate goals.

Experience Growth Like Never Before This isn’t just a training program; it’s a transformational experience. Through logical, process-oriented learning and a strong focus on accountability, you'll gain not just knowledge, but the skills and confidence to apply it effectively.
Custom-Tailored Solutions for Every Role Our program isn't one-size-fits-all. We offer tailored strategies for different key roles in your business:

For Shop Managers:
  • Master the art of process optimization to significantly reduce cycle times and boost efficiency.
  • Develop a high-performance team through advanced training and versatile skill development.
  • Stay ahead of the curve with the latest technology and cutting-edge practices.
  • Build a customer-first culture with effective communication strategies that elevate customer satisfaction.
  • Innovate your inventory and service diversity to open new revenue channels and cut costs.

For Service Writers:
  • Enhance customer relationship skills to forge lasting bonds and improve customer satisfaction indices.
  • Learn to create comprehensive and precise estimates, optimizing shop flow and efficiency.
  • Master sales techniques to effectively communicate the value of your services and address customer needs.
  • Embrace best practices for peak productivity and effective time management.
  • Expand your industry knowledge and network for career advancement.
Join Us for a Complimentary Consultation - Begin your journey with a free, detailed consultation call. This one-to-two-hour session is an invaluable opportunity to assess your business's current state and how our program can catapult you towards success. Come prepared to engage and take notes – this could be the turning point for your business.

Discover Your True North - Let us guide you towards a new horizon of growth and profitability in the collision repair industry. With BusinessHacks Collision Experts, your path to success is clearer than ever.
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"After months of hitting roadblocks at our body shop, I started Unlocking True North Program®. Honestly, it was a game-changer. They showed me how to fine-tune our workflow, from the front desk to the paint booth. I've nailed down better ways to manage parts ordering, streamline our estimating process, and cut down on cycle times.

Thanks to their insights, our shop's running smoother than ever. We're handling insurance claims more efficiently, and our customers are noticing the quicker turnaround times on their repairs. Plus, our team is more in sync now – like a well-oiled machine. Big shoutout to BusinessHacks Collision Experts for steering us in the right direction!"
Danny R., Shop Manager
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16-Week Unlocking True North Consultion®
For Shop Managers and Service Writers

Social Media, Website, and Brand Awareness

Our collision social media experts help you identify and implement social media content strategies, website enhancement, and brand improvements to reach more customers, grow your business, and build a strong reputation

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Learn More

Supply Chain Efficiency and Strategic Industry Alliances

Learn from our experts how to optimize your parts procurement and develop strategic partnerships with insurance carriers and automotive service providers to improve repair flow and reduce costs.

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Learn More

PROGRAMS

Collision Profitability Focus Assessment®

COLLISION SHOP MANAGERS

Take your collision repair shop to the next level with a personalized assessment and consultation from BusinessHack Collision Experts.
As a shop manager, you know that profitability is key to your success. But it can be tough to know where to start, especially when you're juggling so many different responsibilities.

The Collision Profitability Focus Assessment® is a personalized assessment and consultation that can help you identify areas for improvement in your shop's performance, develop your staff and increase their  proficiency,  determine your effective position in the industry, and develop a plan to take your profitability to the next level.

Here are just a few of the benefits of the Collision Profitability Focus Assessment® for shop managers:
  • Identify and eliminate wasteful practices
  • Improve shop efficiency and reduce cycle time
  • Increase customer satisfaction and retention
  • Attract and retain top talent
  • Grow your business and profits
  • Develop a strategic plan to achieve your shop's goals
Schedule a consultation today to learn more about how the Collision Profitability Focus Assessment® can help you take your shop and staff to the next level.
arrow_drop_down_circle
Divider Text
"The Collision Profitability Focus Assessment® was a game-changer for my shop. It helped me identify several areas where we were wasting time and money. By implementing the recommendations from BusinessHack Collision Experts, we've been able to improve our efficiency by 20% and increase our profits by 15%. I highly recommend this service to any shop manager who wants to take their business to the next level." - James B, Shop Manager
settings
Collision Profitability Focus Assessment® for Shop Managers

SERVICE WRITERS

Take your collision repair shop to the next level with a personalized assessment and consultation from BusinessHack Collision Experts.
As a service writer, you know that your job is to close repairs and increase average repair order values. But it can be tough to do that when you're constantly juggling multiple customers and dealing with insurance companies.

The Collision Profitability Focus Assessment® is a personalized assessment and consultation that can help you hone in on your specific strengths and weaknesses, and develop a personalized plan to improve your profitability. Unlike our competition, our assessment is tailored to your specific needs and helps you focus on the areas where you can make the biggest impact.

Here are just a few of the benefits of the Collision Profitability Focus Assessment® for service writers:
  • Hone in on your specific strengths and weaknesses
  • Close repairs faster and increase average repair order values
  • Improve your sales skills and knowledge
  • Better manage your time and workload
  • Reduce stress and workload
  • Increase your income and career potential
Schedule a consultation today to learn more about how the Collision Profitability Focus Assessment® can help you take your collision career to the next level.
arrow_drop_down_circle
Divider Text
"The Collision Profitability Focus Assessment® helped me identify several areas where I could improve my sales skills and knowledge. By implementing the recommendations from BusinessHack Collision Experts, I've been able to increase my close rate by 20% and my average repair order value by 10%. I highly recommend this service to any service writer who wants to take their career to the next level." - Dwayne M, Service Writer
settings
Collision Profitability Focus Assessment® for Service Writers

16-Week Unlocking True North Consultation®

COLLISION SHOP MANAGERS AND SERVICE WRITER PROFESSIONALS

Unlock Your Business Potential with BusinessHacks Collision Experts: A 16-Week Transformational Journey
Embark on a comprehensive 16-week journey designed to revolutionize your collision repair business. This intensive program is not just about learning; it’s about transforming your business with actionable strategies and unwavering accountability.
Week-by-Week Breakdown for Maximized Growth Each week, we dive deep into the core aspects of your business, identifying and rectifying elements that hinder growth while amplifying what works. Expect a dynamic, hands-on approach that will reshape the way you see and run your business.

Defining Your True North: Profitability In the collision repair industry, profitability isn’t just a goal; it’s your True North. Our program is tailored to guide you towards this target, equipping you with advanced tools and methodologies to turn potential into tangible success.

Principles for Transformation: Disciplined Leadership & Radical Responsibility At the heart of our program are two pivotal principles: Disciplined Leadership and Radical Responsibility. These concepts are more than just ideas; they are practical tools that will empower you to steer your business confidently, ensuring that every decision and action aligns with your ultimate goals.

Experience Growth Like Never Before This isn’t just a training program; it’s a transformational experience. Through logical, process-oriented learning and a strong focus on accountability, you'll gain not just knowledge, but the skills and confidence to apply it effectively.
Custom-Tailored Solutions for Every Role Our program isn't one-size-fits-all. We offer tailored strategies for different key roles in your business:
For Shop Managers:
  • Master the art of process optimization to significantly reduce cycle times and boost efficiency.
  • Develop a high-performance team through advanced training and versatile skill development.
  • Stay ahead of the curve with the latest technology and cutting-edge practices.
  • Build a customer-first culture with effective communication strategies that elevate customer satisfaction.
  • Innovate your inventory and service diversity to open new revenue channels and cut costs.
For Service Writers:
  • Enhance customer relationship skills to forge lasting bonds and improve customer satisfaction indices.
  • Learn to create comprehensive and precise estimates, optimizing shop flow and efficiency.
  • Master sales techniques to effectively communicate the value of your services and address customer needs.
  • Embrace best practices for peak productivity and effective time management.
  • Expand your industry knowledge and network for career advancement.
Discover Your True North Let us guide you towards a new horizon of growth and profitability in the collision repair industry. With BusinessHacks Collision Experts, your path to success is clearer than ever.
arrow_drop_down_circle
Divider Text
"After months of hitting roadblocks at our body shop, I started Unlocking True North Consultation®. Honestly, it was a game-changer. They showed me how to fine-tune our workflow, from the front desk to the paint booth. I've nailed down better ways to manage parts ordering, streamline our estimating process, and cut down on cycle times.

Thanks to their insights, our shop's running smoother than ever. We're handling insurance claims more efficiently, and our customers are noticing the quicker turnaround times on their repairs. Plus, our team is more in sync now – like a well-oiled machine. Big shoutout to BusinessHacks Collision Experts for steering us in the right direction!"
Danny R., Shop Manager
settings
16-Week Unlocking True North Consultion®
For Shop Managers and Service Writers

SERVICES

Collision Operational
Workflow Optimization

Our experts teach you how to streamline repair cycle times, optimize inventory logistics, and implement technological solutions to boost your shop's efficiency and profitability.

settings
Learn More

Collision Financial Insight
and Profitability Analysis

Gain insights into your shop's financial performance and identify opportunities for improvement with our help in precision cost-estimating, comprehensive financial diagnostics, and revenue stream diversification.

settings
Learn More

BHCE Collision Repair
Knowledge Base

Your Go-To Resource for the latest insights on collision industry best practices and vendor information by trusted experts. Covers a wide range of topics, including estimating repairs, replacing parts, painting vehicles, the latest technologies, products and regulations.

settings
Learn More

Empower Collision Development
for Improved Skills

One-on-one development for service writers and shop managers, elevating skills, knowledge, and operational efficiency for peak performance. Tailored programs, designed to address the specific challenges and goals of your unique role in the collision repair industry.

settings
Learn More

Social Media, Website, and Brand Awareness

Our collision social media experts help you identify and implement social media content strategies, website enhancement, and brand improvements to reach more customers, grow your business, and build a strong reputation

settings
Learn More

Supply Chain Efficiency and
Strategic Industry Alliances

Learn from our experts how to optimize your parts procurement and develop strategic partnerships with insurance carriers and automotive service providers to improve repair flow and reduce costs.

settings
Learn More

I get it.

You work hard. You put in serious hours to ensure the shop runs smoothly. Despite your best efforts, somethings off. It's tough to get an objective perspective when you're in the frenzy of it every day. Your shop isn’t in immediate jeopardy, but you know something is lacking.

You're struggling to find the right direction for change. Part of the problem is you only have your perspective to see it from.

You're yearning for a breakthrough, a way to infuse your shop with renewed energy and productivity. You want to lead your team to a higher level of performance, but the possibilities can feel like a maze.

This is for you. I’ve created a tailored program specifically crafted to lift that fog and get you
laser-focused on improvement.

BUSINESSHACKS BUSINESSHACKS
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  • WHAT PEOPLE SAY


    What stood out the most is during the first phone call it felt like Andrea had already toured my entire shop. She knew exactly what questions to ask because she's seen it all before.

    She worked with me to establish a system to engage my entire staff to buy in to the changes.  That was an obstacle I’ve never been able to overcome.   Then learning how to properly measure the shops numbers and overhaul our processes.  Andrea even taught us innovative ways to gain 100% teardown and improvements to our blueprinting.

    Funny thing is a lot of things she pointed out were right under my nose the entire time.

    -Andrew W.


  • WHAT PEOPLE SAY


    I was used to stepping into a tornado every day. It drove me crazy. Which means I drove my team crazy too. I'm too embarrassed to mention what our cycle times and close ratios actually were but let me tell you, they were bad.

    It did take some time to turn things around, but everything Andrea told us to start working on, how to do things differently. It all made sense and we worked toward it.

    I can say with confidence now that our shop is running so much better. All of our numbers have improved and we're looking forward to what our annual numbers look like after this next year. Thanks again, Andrea, you did it.

    -Thomas D.


  • WHAT PEOPLE SAY


    We had been doing ok for a good while, but then we hit a plateau. Our end of month reports showed like everything was just stagnant. Month after month we all found ourselves asking the same questions, and we always just stood around scratching our heads.

    What was with all the holdups, why so many differences in our estimates and closings. Why couldn't we keep up with the right processes  we all thought we had agreed on.

    Andrea had a lot of great recommendations and ideas. Took me a bit getting used to holding the flashlight on this one, but I'm glad I listened to everything she had to say. No regrets.

    -Jimmie V.


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  • WHAT PEOPLE SAY


    "Working with BusinessHacks Collision Experts was a pivotal turning point for us.

    They showed us some smart ways to cut costs without cutting corners, and helped us make our whole repair process way smoother. Plus, they gave us some great tips on handling customers better. Since we've made these changes, we're not only making more money, but our customers are way happier too.

    I'd definitely tell any other repair shop to give these guys a call if they're looking to step up their game."

    Garry S, Regional Manager


  • WHAT PEOPLE SAY


    "Okay, I'll be honest — I was skeptical at first. But man, did they prove me wrong!

    They helped us improve our DRP relationships, and even with our parts vendors. This really made a difference in how we handle our parts and supplies, cutting down our costs a bunch. And the best part? Cars are getting fixed and back to their owners quicker than ever.

    If you run a repair shop and you're on the fence about these guys, I say go for it. They're the real deal."

    Johnny D., General Manager


  • WHAT PEOPLE SAY


    "I’ve got to hand it to the folks at BusinessHacks Collision Experts – they really know their stuff.

    We brought them in to improve numbers in our repair process, and wow, did they deliver. We've seen a remarkable improvement in our repair operations. Now we're able to get vehicles back on the road faster. Our repair jobs are way quicker now, and our customers are noticing – they’re happier, and we’re seeing the benefits in our profits.

    Big thanks to the BusinessHacks team for their guidance and support."


    Miguel J., Shop Manager


  • WHAT ARE PEOPLE SAYING


    "Since I started with BusinessHacks Collision Experts' training, I've really upped my game as a service writer.

    They've taught me how to talk to customers better, make more detailed blueprints, and nail down repair costs way more accurately.

    I feel a lot more sure of myself now, and I can see it's making a difference for our customers too. They seem happier, and that makes me happy."


    Steve W., Service Writer

  • WHAT PEOPLE SAY


    Before BusinessHacks, I was pretty swamped at the shop, trying to juggle all the customer stuff. They showed me how to put together a better system for handling my customer interactions and even automate some of the routine tasks.

    Now, it's like a whole new world – I'm managing way more customers without getting bogged down. I've got extra time to really focus on what the customers need, talk through their repair options, and make sure they're getting the best service.

    And guess what? Our customer satisfaction scores are way up. Big thanks to the BusinessHacks team for helping me step up my game as a service writer."


    Louis P., Service Writer

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  • WHAT PEOPLE SAY


    "Working with BusinessHacks Collision Experts was a pivotal turning point for us.

    They showed us some smart ways to cut costs without cutting corners, and helped us make our whole repair process way smoother. Plus, they gave us some great tips on handling customers better. Since we've made these changes, we're not only making more money, but our customers are way happier too.

    I'd definitely tell any other repair shop to give these guys a call if they're looking to step up their game."

    Garry S, Regional Manager


  • WHAT PEOPLE SAY


    "Okay, I'll be honest — I was skeptical at first. But man, did they prove me wrong!

    They helped us improve our DRP relationships, and even with our parts vendors. This really made a difference in how we handle our parts and supplies, cutting down our costs a bunch. And the best part? Cars are getting fixed and back to their owners quicker than ever.

    If you run a repair shop and you're on the fence about these guys, I say go for it. 
    They're the real deal."

    Johnny D., General Manager


  • WHAT PEOPLE SAY


    "I’ve got to hand it to the folks at BusinessHacks Collision Experts – they really know their stuff.

    We brought them in to improve numbers in our repair process, and wow, did they deliver. We've seen a remarkable improvement in our repair operations. Now we're able to get vehicles back on the road faster. Our repair jobs are way quicker now, and our customers are noticing – they’re happier, and we’re seeing the benefits in our profits.

    Big thanks to the BusinessHacks team for their guidance and support."


    Miguel J., Shop Manager


  • WHAT ARE PEOPLE SAYING


    "Since I started with BusinessHacks Collision Experts' training, I've really upped my game as a service writer.

    They've taught me how to talk to customers better, make more detailed blueprints, and nail down repair costs way more accurately.

    I feel a lot more sure of myself now, and I can see it's making a difference for our customers too. They seem happier, and that makes me happy."


    Steve W., Service Writer

  • WHAT PEOPLE SAY


    Before BusinessHacks, I was pretty swamped at the shop, trying to juggle all the customer stuff. They showed me how to put together a better system for handling my customer interactions and even automate some of the routine tasks.

    Now, it's like a whole new world – I'm managing way more customers without getting bogged down. I've got extra time to really focus on what the customers need, talk through their repair options, and make sure they're getting the best service.

    And guess what? Our customer satisfaction scores are way up. Big thanks to the BusinessHacks team for helping me step up my game as a service writer."


    Louis P., Service Writer

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keyboard_arrow_right
  • WHAT PEOPLE SAY


    "Working with BusinessHacks Collision Experts was a pivotal turning point for us.

    They showed us some smart ways to cut costs without cutting corners, and helped us make our whole repair process way smoother. Plus, they gave us some great tips on handling customers better. Since we've made these changes, we're not only making more money, but our customers are way happier too.

    I'd definitely tell any other repair shop to give these guys a call if they're looking to step up their game."

    John S, Regional Manager


  • WHAT PEOPLE SAY


    "Okay, I'll be honest — I was skeptical at first. But man, did they prove me wrong!

    They helped us improve our DRP relationships, and even with parts vendors. This really made a difference in how we handle our parts and supplies, cutting down our costs a bunch. And the best part? Cars are getting fixed and back to their owners quicker than ever.

    If you run a repair shop and you're on the fence about these guys, I say go for it. 
    They're the real deal.

    Johnny D., General Manager


  • WHAT PEOPLE SAY


    "I’ve got to hand it to the folks at BusinessHacks Collision Experts – they really know their stuff.

    We brought them in to improve numbers in our repair process, and wow, did they deliver. We've seen a remarkable improvement in our repair operations. Now we're able to get vehicles back on the road faster. Our repair jobs are way quicker now, and our customers are noticing – they’re happier, and we’re seeing the benefits in our profits.

    Big thanks to the BusinessHacks team for their guidance and support."


    Miguel J., Shop Manager


  • WHAT ARE PEOPLE SAYING


    "Since I started with BusinessHacks Collision Experts' training, I've really upped my game as a service writer.

    They've taught me how to talk to customers better, make more detailed blueprints, and nail down repair costs way more accurately.

    I feel a lot more sure of myself now, and I can see it's making a difference for our customers too. They seem happier, and that makes me happy."


    Steve W., Service Writer

  • WHAT PEOPLE SAY


    Before BusinessHacks, I was pretty swamped at the shop, trying to juggle all the customer stuff. They showed me how to put together a better system for handling my customer interactions and even automate some of the routine tasks.

    Now, it's like a whole new world – I'm managing way more customers without getting bogged down. I've got extra time to really focus on what the customers need, talk through their repair options, and make sure they're getting the best service.

    And guess what? Our customer satisfaction scores are way up. Big thanks to the BusinessHacks team for helping me step up my game as a service writer."

    Louis P., Service Writer

Contact Us

512-387-3573

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