CPFA-E Part 3 Intro Questionnaire

Optimizing Workflow Efficiency

How do you prioritize and manage your daily tasks?

What criteria do you use to determine the priority of work orders?

How do you manage your workload and meet deadlines?

What steps do you take to ensure that all customer vehicles are returned in a timely manner?

How do you differentiate and handle urgent repair orders versus routine jobs?

What systems or tools do you use to track the progress of work orders in the shop?

How do you adjust work schedules when unexpected repairs arise?

How do you communicate changes in work order priorities to technicians?

How do you communicate changes in work order priorities to customers?

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